Technical Support - windows / unix / Kent 27K URGENT

Recruiter
Chikara Consulting Ltd
Location
Canterbury
Salary
25000.0000
Posted
16 Apr 2017
Closes
16 May 2017
Contract Type
Permanent
Hours
Full Time

My client is a successful private company providing leading edge solutions to the Telco sector.

Job Function

Integration & Support Function

Responsibilities

Work as part of a team providing professional and comprehensive support to customers.

Dealing with customer technical issues by email or over the telephone on a daily basis

Maintaining/Improving technical diagnostic information for different solutions/products/customers

Working alongside project development teams to both gain experience of the product/solution and assist in testing, integration and deployment.

Providing customer feedback on their issues as they are progressed and record any interactions within the call handling system.

Essential Requirements

Proven experience supporting UNIX environments with in-depth knowledge of at least one of the core flavours such as Sun Solaris, HP-UX , AIX , Linux (Red Hat or Suse).

Knowledge/experience of working in distributed, cross platform server environments.

Good diagnostic skills - ability to work logically and methodically Good communicator - Verbal and written