Wedding & Event Sales - Country Club near Dartford

Recruiter
4Leisure Recruitment
Location
Dartford
Salary
18000.0000
Posted
16 Apr 2017
Closes
16 May 2017
Contract Type
Permanent
Hours
Full Time

Job description

Wedding & Event Sales Advisor - Near Dartford

£16,000 to £18,000 basic realistic £22,000 OTE Uncapped

Premium golf club & fantastic venue now seeks a proactive events & sales professional for weddings, events, functions & parties.

High calibre events wedding co-ordinator required to work as part of a successful sales and marketing team within a well known golf club group. You will be directly responsible for the generation, enrolment and conversion of all wedding and event enquiries.

MAIN DUTIES:

To work closely with the Sales and Marketing and Food and Beverage teams, maximising wedding & event opportunities, increasing revenue, driving sales and planning and delivering wedding event. Manage co-workers while maintaining excellence in quality control and excellent customer relations.

RESPONSIBILITIES:

  • Assist sales team in achieving annual wedding & events sales targets as well as other targets including membership sales, group golf and functions targets.
  • Respond to incoming telephone, email and walk-in enquiries
  • Prepare proposals and contracts ensuring that deposit and payments are received
  • Assist with direct mail/email/SMS campaigns and follow up with telesales
  • Greet prospective wedding couples and capitalise on all up-selling opportunities
  • Contribute new sales initiatives and campaigns
  • Promote weddings to achieve annual target and respond to enquiries.
  • Promote weddings in line with seasonal opportunities
  • Utilise website to market facilities and campaigns and assist with site marketing plan.
  • Manages projects from the initial customer enquiry through to planning and delivery liaising with all the different departments within the Centre to ensure needs can be met.
  • Manages all wedding operations with a hands on approach and co-ordinates to achieve qualitative/quantitative goals and ensure customer satisfaction.
  • Ensures that wedding co-workers meet all standards for performance, appearance and service provision, determines assignments and division of responsibilities.
  • Review and check all wedding bookings are compiled correctly to ensure all appropriate preparation is made in advance.
  • Solicits and handles customer enquiries, comments, suggestions and concerns to provide answers or determine solutions. Follows up with customers to ensure satisfaction.
  • Provides feedback to Food and Beverage Manager regarding such things as customer comments, ideas for service improvement, strategies for revenue growth, and health and safety issues.
  • Complies with personnel policies and procedures and health and safety procedures
  • To undertake any further duties as requested by the management.

VALUES:

My client expect's all our staff to strive to:

  • Maintain open and honest communication with our customers, both internal and external, at all times.
  • Create and have a positive impact on our local community. Supporting regular neighbourhood events and working closely with society.
  • Protect and nurture our environment, consider everything from alternative work methods through to maintaining and supporting our local wildlife.
  • Support each other in everything we do, recognised and develop each individuals potential.
  • Take complete ownership of their own actions and have pride in what they do.
  • Deliver to our customer’s consistent high levels of service, quality and value in everything we do
  • Look for alternatives to what we do seeking out and exploiting natural resources.

I am looking for a team player, someone with passion and drive for hitting targets and an excellent understanding of the wedding sector. The club has a great atmosphere and good career potential. A structured training and development plan is available to all employees who want to commit to this forward thinking operator.

Finally, you must demonstrate ultimate professionalism and provide a high standard of customer care at all times. Excellent career prospects guaranteed with this leading golf & leisure operator.

Salary: £16-18k starting salary + excellent commission - realistic £22k OTE