Westminster Homecare Forest Hill is looking for a Care Manager or highly experienced Care Coordinator looking to make their next career move.
As the Care Manager you will be responsible for supporting a team of Care Coordinators and their teams of Care Practitioners, operating busy London domiciliary care contracts.
This role also involves maintaining good relations with Service Users, family members, Social Workers and other health professionals to meet the demands of the business.
The ideal candidate will: • Have a minimum of 2-5 years experience within the Health Care industry at a Senior/Supervisor level • Be computer literate • Be able to work efficiently in a high paced environment • Have the ability to cope under pressure towards a deadline • Possess good administrative experience • Be dedicated to delivering exceptional service on behalf of the company internally and externally • Be flexible and reliable • Possess people management skills • Be an effective team player
Main duties of the role: • To develop, support and mentor the Care Coordinators and Care Practitioners providing both written and verbal instructions for guidance • To maintain confidentiality at all times • To support and assist other Care Managers, the Deputy Manager and the Registered Branch Manager with daily duties within this busy domiciliary branch • Be fully aware of the Quality Assurance policy at all times and execute quality monitoring to ensure optimum service delivery • To ensure that all telephones are answered promptly and all enquiries are dealt with in a polite and respectful manner • To manage on call (on a rota basis) during out of office hours • To execute one to one’s and staff supervisions with the team as directed • To report to the Registered Branch Manager regarding any issues • To maintain accurate records • To produce ad hoc reports if required by the Registered Branch Manager
What we will offer you in return: • Continuous training and development • An opportunity to progress within a growing company • Competitive salary • Pension Scheme • Career Support • A friendly and supportive team.
Should you feel able to embark on this exciting opportunity then please apply directly.
We look forward to hearing from you