Technical Support / IT Support

Guildford Technology - Accounts
16 Apr 2017
16 May 2017
Contract Type
Full Time
Technical Support / IT Support candidate required for a highly prestigious organisation with offices in Southampton. You will work within a large IT team and will provide infrastructure support to internal users.

The overall purpose of the role is: the operation of the IT infrastructure is required to deliver and support properly-engineered IT services and products to meet the needs of a business
Duties include:
• Carries out agreed operational procedures to maintain efficient and effective IT systems.
• Contributes to the implementation of maintenance and installation work to ensure efficient maintenance of services to the business.
• Identifies operational problems and contributes to their resolution to maximise availability for the business.
• Uses available software and specialist monitoring tools, following agreed procedures, to maintain awareness and control of the server hardware availability for the business.
• Installs software/hardware following agreed procedures, agreeing downtime with the business, to ensure systems are kept up-to-date and to minimise disruption to the business.

Technical skills required:
• At least 3 years’ experience supporting a server infrastructure
• Windows Server 2008 R2, 2012 R2
• VMware or Hyper-V
• Windows operating systems (ideally up to 8)
Other requirements/attributes
• Hold a driving licence and have access to a car.
• Strong communication skills, can communicate with both technical and non technical users
• Happy to go through a high level of clearance
• Organised and focused on 1st class customer delivery

As well as a competitive salary you will be entitled to flexible working, general pension and holiday allowance and fantastic career development/opportunities
If this role would be of interest to you, please apply with your most up-to-date CV and I will give you a call to discuss the role in more detail.

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