Customer Analytics Manager (retail financial services)

Recruiter
Send Resourcing Ltd
Location
London
Salary
50000.0000
Posted
16 Apr 2017
Closes
16 May 2017
Contract Type
Permanent
Hours
Full Time

Customer Analytics Manager
Leading provider of retail financial services is recruiting a Customer Analytics Manager to support the leadership team with customer insight and analytics identifying key trends and opportunities in support of business objectives.

As Customer Analytics Manager key accountabilities include

  • Defines and delivers strategic customer and channel analytics to support business objectives
  • Working with Marketing Operations, scopes externally-provided data and analytics support, database management requirements and campaign planning and evaluation needs and ensures delivery of these
  • Supports leadership team in strategic initiatives, including the development of new customer propositions and a deeper understanding of its customer base, to support a reduced dependency on new customer acquisition and improved capability in customer value management
  • Supports marketing and digital activity planning and evaluation, in conjunction with Marketing Operations

As Customer Analytics Manager your skills and experience will include:

  • Experienced business analyst with track record in customer analytics and experience in retail financial services
  • Knowledge of working with PO’s key analytical tools and data sources
  • Strong understanding of customer data and behavioral trends
  • Good commercial judgement

On offer is a basic c 50k-60k, bonus, car allowance and benefits.