Technical Service Analyst - IT Department

Midland Heart
16 Apr 2017
16 May 2017
Contract Type
Full Time

Due to an internal promotion we have an opportunity for an experienced support analyst with excellent diagnostic and problem solving skills to join our IT department at Bath Row, Birmingham.

Technical Service Analyst
Location: Bath Row, Birmingham
Salary: £30,300 per annum
Hours: 35 hours per week
Contract Type: Permanent

The ideal candidate will have previous experience in supporting hardware, software and applications following ITIL best practice. You will be responsible for ensuring all our requests for service and incidents we receive are dealt with in a timely and professional manner.

Therefore, if you have problem solving skills and the ability to work under pressure, then we would like to hear from you.

In return we offer:

  • A competitive salary which is regularly reviewed and benchmarked with the market
  • 25 days holidays plus bank holidays
  • Company pension
  • Childcare vouchers
  • Shopping & leisure discounts
  • Cycle to work scheme
  • Regular tailored training & personal development plans

Closing Date: 1st May 2017


If you would like to find out more about this position and to apply, please click the 'Apply Now' button to be directed to our website. There you can download the role profile and complete the application form.

If you are a disabled candidate and require a hard copy pack or a different format, for example large print, further information can be found on our website.

Please do read the role profile before you begin your application. CVs will not be considered, so please complete the application form in full.

Midland Heart aspires to be a digital organisation that minimises its impact on the environment. Wherever possible, we will conduct transactions digitally rather than by paper and ask that current and future employees share this commitment. Where required, we will support colleagues to be digitally enabled.

No agencies please.