Claims Handlers

Recruiter
Red Recruitment
Location
Caerphilly
Salary
17000.0000
Posted
16 Apr 2017
Closes
16 May 2017
Sector
Legal
Contract Type
Permanent
Hours
Full Time

Our client based in Caerphilly are looking to recruit a new team of Claims Handlers to join their existing team. They are passionate about providing excellent customer service and guidance to all their customers.

Monday - Friday 9.00 a.m. - 5.00 p.m.

Salary: £17,000 - £20,000 DOE

Benefits: Extensive benefits package including generous contributory personal pension; Legal Expenses Insurance; Home Assistance or Motor Breakdown cover; Life Assurance; Group Income Protection; discounted travel; extensiveWellwise program including free health checks, gym classes, discounted gym memberships, relaxation and massage treatments

Daily responsibilities:

    • Make timely decisions to settle claims for customers in a fair and reasonable way
    • Manage a portfolio of claims and keep customers and related third parties updated at all times
    • Processing claims in an efficient and accurate way whilst maintaining the highest level of customer satisfaction
    • Demonstrating excellent negotiation and decision making skills
    • Keep updated all correspondence to customers and third parties accurately and efficiently
    • Managing the overall claims process from start to finish managing the customers expectations throughout
    • Advising customers of associated costs when necessary and keeping all parties informed of any changes
    • Informing customers if there claim is not covered whilst maintaining excellent customer service

The successful candidate needs to have a passion for delivering great customer service and be able to demonstrate a strong business accruement.

If you are interested, please apply and we will contact you shortly regarding your CV!