Team manager

Recruiter
JTM Recruitment
Location
Birmingham
Salary
22000.0000
Posted
16 Apr 2017
Closes
16 May 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Birmingham

£22,000 - £25,000 (£30,000 OTE)

Our client is looking for a driven individual to lead a team of telesales advisors to reach operational targets. This is a great opportunity for an experienced manager looking to join a proactive company.

Key responsibilities:

• Achieving personal daily, weekly, and monthly KPIs and SLAs, as well as ensuring that the team hit set targets around sales and other KPIs.

• Lead by example in creating a culture of professionalism within the team.

• Lead, manager, coach and develop a team of Advisors to deliver the highest standards creating a high performance culture where employees are engaged, feel valued, and strive to do their best.

• Implement a coaching led approach that focuses on helping people perform.

• Understand the specific requirements of their own client and ensure team members are clear around what is required.

• Meet and exceed expectations from both internal management and client SLAs in areas of professional standards and compliance.

Experience

• Minimum of 1 years' experience in Management

• Minimum of 1 years' experience in Telesales

40 hours per week between the hours of 11am and 9pm

If this role seems of interest please apply now and aa recruitment consultant will be in touch.

Telesales, Call centre, Team Manager, Coach, Supervisor, B2C.