Intelligence Researcher

Recruiter
Cavendish Maine Recruitment
Location
Milton Keynes
Salary
22000.0000
Posted
16 Apr 2017
Closes
16 May 2017
Contract Type
Permanent
Hours
Full Time

This is an excellent opportunity to join a professional company who are at the centre of the Insurance Fraud Industry. Your primary role will be support counter fraud services to the Industry, both to internal and external stakeholders.

Responsibilities:

  • Conducting initial review and triage of Cheatline intelligence to identify sources of productive intelligence
  • Researching triaged Cheatline intelligence and produce reports for dissemination to customers
  • Efficient delivery of Level 1 requests in accordance with SLAs
  • Efficient response to DPA requests for law enforcement
  • Identifying potential intelligence development opportunities from Level 1, Cheatline and DPA requests
  • Supporting the analytics team with feedback to the analytics output, to measure the benefits to customers
  • Delivery of ad-hoc research for internal stakeholders

Successful applicants need to have:

  • Minimum QCF level 3, this equates to: 2 pass grades in A levels, NVQ Level 3, ICFS Level 3 Certificate of Attainment in Accredited Counter Fraud Technician, CII Level 3 Certificate (or be prepared to attain a qualification at this level)
  • Minimum of 12 months experience of insurance claims handling or similar investigative experience
  • Experience of producing clear and concise written reports/ summary fraud intelligence / risk / process review briefings
  • Demonstrable track record of research capability
  • Evidence of adapting research and analytical skills to changing roles, environments, etc.
  • Demonstrable track record of problem solving through analysis
  • Experience of dealing with people over the telephone
  • Familiarity with analytics systems and associated process needed to identify suspect patterns of activity in large data clusters
  • Familiarity with the relevant processes and data requirements of external / law enforcement stakeholders
  • Competent in the use of Word, Excel, PowerPoint, email and the internet
  • Knowledge of insurance fraud and other forms of financial crime
  • Understanding of the regulatory framework applicable to the insurance industry
  • High degree of competence in the use of on-line search facilities (e.g. Experian, Equifax etc)

If you would like to discuss this opportunity in more detail, please contact Adrian Richards to discuss further.