Intelligence Researcher

Cavendish Maine Recruitment
Milton Keynes
16 Apr 2017
16 May 2017
Contract Type
Full Time

This is an excellent opportunity to join a professional company who are at the centre of the Insurance Fraud Industry. Your primary role will be support counter fraud services to the Industry, both to internal and external stakeholders.


  • Conducting initial review and triage of Cheatline intelligence to identify sources of productive intelligence
  • Researching triaged Cheatline intelligence and produce reports for dissemination to customers
  • Efficient delivery of Level 1 requests in accordance with SLAs
  • Efficient response to DPA requests for law enforcement
  • Identifying potential intelligence development opportunities from Level 1, Cheatline and DPA requests
  • Supporting the analytics team with feedback to the analytics output, to measure the benefits to customers
  • Delivery of ad-hoc research for internal stakeholders

Successful applicants need to have:

  • Minimum QCF level 3, this equates to: 2 pass grades in A levels, NVQ Level 3, ICFS Level 3 Certificate of Attainment in Accredited Counter Fraud Technician, CII Level 3 Certificate (or be prepared to attain a qualification at this level)
  • Minimum of 12 months experience of insurance claims handling or similar investigative experience
  • Experience of producing clear and concise written reports/ summary fraud intelligence / risk / process review briefings
  • Demonstrable track record of research capability
  • Evidence of adapting research and analytical skills to changing roles, environments, etc.
  • Demonstrable track record of problem solving through analysis
  • Experience of dealing with people over the telephone
  • Familiarity with analytics systems and associated process needed to identify suspect patterns of activity in large data clusters
  • Familiarity with the relevant processes and data requirements of external / law enforcement stakeholders
  • Competent in the use of Word, Excel, PowerPoint, email and the internet
  • Knowledge of insurance fraud and other forms of financial crime
  • Understanding of the regulatory framework applicable to the insurance industry
  • High degree of competence in the use of on-line search facilities (e.g. Experian, Equifax etc)

If you would like to discuss this opportunity in more detail, please contact Adrian Richards to discuss further.