Workshop Team Leader Repair Controller
This is an opportunity to join an outstanding company as a Workshop Team Leader (Repair Controller). You will work with a fantastic team in a forward-thinking operation with an excellent basic salary, bonus & an array of benefits & rewards. We have included the job description below and we are awaiting your application today.
You will manage and coordinate the workflow of repairs within the accident repair bodyshop ensuring financial, volume and quality targets are achieved, ensuring high quality repairs within company procedures to maximise customer satisfaction. The effective management of the productive and support departments, and providing the delivery of high standard of engagement, motivation and employee relations.
This will include
The management and co-ordination of productive and support staff to ensure effective workflow of repairs to meet the volume, sales, cost and customer/quality targets.
Ensuring all Blueprint/Procedural/BS10125 regulations are adhered to always.
Accountability for meeting and improving on customer satisfaction targets.
Achieve and maintain and embed all “best practice” and “lean activities” as dictated by business strategy.
Achieving budget sales and cost targets weekly, monthly and annually
Ensuring all health and safety policy and procedures are followed always with all staff utilising safe working practises and monitor the correct use and storage of PPE.
Achieving plan departmental and site productivity by effective holiday planning, workshop loading, scheduling, motivation and performance management of the productive staff.
Apply Standard Operating Procedure in accordance with policy standards
Ensuring regular 1 to 1’s and quarterly reviews are undertaken in a timely manner and ratings are correctly applied.
You would have previous experience in a similar role with the following skills/knowledge
Experience of high volume accident repair management and scheduling
Thorough understanding and experience of BS10125 regulations
Knowledge and experience of Thatcham repair methods
Benefits & Rewards
It all starts with a competitive salary, benchmarked against competitors, which will grow as you do. There is an attractive holiday entitlement too – and what’s more, you can choose the rewards that suit your lifestyle.
That kind of flexibility is a key feature of our benefits package. And there’s plenty to choose from, including:
Pension funding of 9% of your base salary – you can choose to contribute less or more
Private medical cover
50% off home, motor and pet insurance policies
Free travel insurance and breakdown cover