Senior Community Connector/ Customer Service Team Supervisor

Recruiter
Bluetownonline Ltd
Location
Norwich
Salary
£18746 - £21268 pa
Posted
15 Apr 2017
Closes
15 May 2017
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time
Job Title: Senior Community Connector

Location: Long Stratton

Salary: £18,746 - £21,268

Working Hours: Full time, 37 hours per week

Job Type: Temporary until 31st March 2019

Closing Date: 25th April 2017

Interview Date: 5TH May 2017

Our client provides services that make a real difference to the lives of the people in South Norfolk. From picking your bin up every week and supporting families who fall on hard times, to securing multi-million pound investment to grow the businesses and jobs in South Norfolk.

Job Role:

The aim of Community Connectors is to bridge the gap between statutory agencies and people in the community as part of the Early Help Programme. This senior role is responsible for supervising the day to day operation of the Social Prescription Service, which will identify and support individuals and families in order to connect them with their community and/or appropriate services.

You will be required to offer support and advice, gain the trust and confidence of families and provide practical assistance and will need an excellent knowledge of the local community and the services available within the area. Using this knowledge and working closely with a wide range of partners, including GPs and other healthcare professionals, will allow you to ensure local people can access the right services at the right time.

In this role you will also contribute to the development of early help and prevention, as well as supervising a team of Community Connectors.

The Candidate:

Due to the expansion of the community connector scheme they have an exciting opportunity for you to make a real difference within your community and contribute to the development of your local area. They are looking for a forward thinking individual to take on this challenging and rewarding role.

If you think you have the skills they are looking for, they would love to hear from you.

The Senior Community Connector will be based in Long Stratton and cover the South Norfolk District.

An enhanced DBS check will be required as part of the role.

To APPLY for this role please click the apply button and further information will be sent to your email.

IMPORTANT please read this information carefully

Candidates with experience of; Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Administrator, Admin will be considered for this role.