Sameday Controller - Logistics
A leading player in the Distribution sector
The successful candidate would support in the control of a fleet of vehicles and Sameday Courier drivers servicing the various postcodes including pre-booked jobs and ad-hoc jobs.
You will implement and maintain service levels, dispatching jobs to the drivers and liaise with customers on a daily basis ensuring a smooth and professional service is provided at all times.
You will be dealing with lots bookings a day some of which are pre-booked, as a team with a 30 minute response time.
You will be reporting directly to the Branch Manager, working alongside another Controller and Customer Service Executives.
To be the successful candidate for this exciting opportunity you will have a high level of experience gained from a same day courier background, you will be used to working in a fast paced environment and be extremely customer focused. You will have excellent communication and organisation skills.
You will be able to work as part of a team as you will be working in a dual control operation and be able to work under your own initiative.
You will also need to have a good geographical knowledge and experience working in a larger network
Candidates will ideally come from a SAMEDAY COURIER background and candidates from an Express Parcels / Next Day Parcel / UK Transport / Aircraft Despatch / Breakdown Control / High Volume Engineer Control / Post Room Despatch or TAXI Controlling background will also be considered.