Mortgage Telephony Advisor

Recruiter
Robert Walters
Location
Birmingham
Salary
£21000 - £21500 per annum
Posted
15 Apr 2017
Closes
15 May 2017
Contract Type
Permanent
Hours
Full Time

Due to expansion an opportunity for a Mortgage Telephony Advisor has arisen to join a Financial Services organisation based in Birmingham City Centre.

The successfully appointed Mortgage Telephony Advisor will be working as part of the Intermediary telephone Contact Team, providing a pro-active inbound service to group members and clients to maximise and support the commercial objectives.

Key Responsibilities of the Mortgage Telephony Advisor

  • Provide a first class inbound telephone service across the board
  • Demonstrate comprehensive mortgage knowledge
  • Demonstrate mortgage, GI, compliance and protection knowledge
  • Conduct outbound calls to nominated firms in order to promote and generate additional business and revenue
  • Update and record all broker facing activity

Key Skills, Knowledge and Experience

  • In depth knowledge of the Mortgage market
  • Knowledge and understanding of the General Insurance market
  • Excellent customer service, communication and relationship management
  • Awareness of all information security and prevention of financial crime principles
  • In depth understating of the financial services industry and legislative changes

This is an ideal opportunity for individuals who currently work within Mortgage lending or brokering.

Apply today or for more information contact Laura Woodhead at