Customer Service Tutor - Functional Skills / Employability

KM Education Recruitment Limited
Carlton Colville
£18000 - £23000 per annum
15 Apr 2017
15 May 2017
Contract Type
Full Time
KM Recruitment is a specialist UK wide recruiter for the Work Based Learning and Welfare to Work sectors.

Job Title: Customer Service Tutor - Functional Skills / Employability

Location: Lowestoft

Salary: £18,000 - £23,000 (Pro-Rata)

Package: Holiday Entitlement (Pro-Rata), Equipment needed to perform the role, Mileage + more

Type: Full time, Maternity Contract (6-12 Months)


- Deliver Customer Service vocational training, Functional Skills (Maths and English) Entry 1 to Level 2 and Employability Skills to a variety of learners aged 16 and over.
- The successful candidate will be flexible with their delivery methods and be able to adapt quickly to learners needs.
- The successful candidate must be engaging and able to demonstrate energy and passion to motivate / train clients in order to help them realise their potential.
- As part of the Employability delivery you will be required to assist clients with CV writing, job search, interview techniques, confidence building and deliver advice and guidance to enable clients to make informed decisions about their future goals.
- You will follow schemes of work but have the flair to make them your own, and deliver encouraging, nurturing and motivating training.

Essential Criteria:

- Hold a recognised teaching qualification (PTLLS or equivalent)
- Must have experience of delivering Functional Skills (Maths and English)
- Must have occupational experience within Customer Service
- Experience in teaching post 16 learners
- Knowledge of Study Programme
- Organisational skills are a must

Desirable Criteria:

- Hold a recognised Assessor award (D32/D33, A1, TAQA)

Please note:

KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.