White Goods Engineer - North London
We are a leading manufacturer of white goods appliances. Selling over a quarter of a million appliances each year, we are highly regarded for quality, style and outstanding customer service.
We are looking for experienced Field Service Engineers in Birmingham who will be responsible for the service, repair and maintenance of a range of kitchen appliances in customer homes.
As the front line of our aftercare function you will offer excellent customer service and high levels of support.
Main Duties and Responsibilities:
- Repair, service and installation of kitchen appliances.
- Carry out testing to ensure accurate fault diagnosis.
- Build and maintain positive relationships with customers, delivering high standards of customer service.
- Complete the required number of service calls per day as directed by the Field Service Engineer Manager.
- Ensure satisfactory levels of van stock at all times.
- Coordinate with the Customer Care Team in order to ensure effective planning, organisation and delivery of service call schedule.
- Ensure accurate and timely completion of all required paperwork and reports.
- Adherence to health and safety practices and procedures.
Key Skills / Attributes:
- High level technical knowledge of all kitchen appliances i.e refrigeration, cooking and laundry.
- Technical and problem solving skills.
- Good communication, listening and customer service skills.
- Trained in refrigeration.
- Trained in gas would be desirable although not essential.
- Knowledge of electrical theory and safe working practices.
This is a permanent full time position working 40 hours per week Monday to Friday with occasional Saturdays.
Salary dependant on location. Excellent bonus and pension scheme.
If this position is of interest to you please send us your CV through the link or send a copy by email to and one of our recruiters will give you a call for a confidential chat. Alternatively please call us on and we will be more than happy to go through the role in more detail
If this particular Vacancy isn't of interest to you, but you are looking for work in a similar field, please get in touch, as we have new vacancies registered on a daily basis.
*Multiple locations due to accelerated growth
This Advert is posted by CV Bay Ltd a UK based Engineering Recruitment Consultancy, on behalf of one of our client's. All of our Job Adverts are for live Jobs that we are pro-actively recruiting for.
Job Titles: Service engineer, service, repair, service and repair, white goods, domestic appliance engineer, home appliance engineer, white goods engineer, field service engineer, field engineer, domestic appliance, ccn1, ckr1, CCN1, CKR1, gas engineer, gas fitter, boiler repair, heating, heating engineer, gas engineer, boiler engineer