Finance Assistant/Credit Controller
We are looking for a capable finance assistant with some experience of collecting customer payments/ credit control. Around one year’s experience or more would be ideal, but you would need to be willing to learn and assist with different areas of the finance function (training would be provided) to cover holidays/ sickness. Salary around £16k negotiable plus numerous benefits.Purpose of the role-This role will be responsible for the collection of customer debt, ensuring tasks are completed efficiently and professionally. The completion of all spreadsheets and documentation associated with customer debt as appropriate including the attending of monthly meetings. The role will also include taking customer queries via telephone, e.g. taking balance payments, sending copy receipts, call backs, workflows.Essential Experience:
- Strong communication and interpersonal skillsExcellent telephone mannerCredit control experienceAbility to prioritise and organise workloadsAbility to work on their own and as part of a teamAttention to detailFriendly approach to all members of the organisationProfessional approach to customer callsExperience working with ExcelExperience working within a Finance Department.
- Experience taking paymentsExperience answering queriesProduction of reportsOther elements of finance administration.
- Credit Control in respect of Customer Debt.Aiding the Finance Admin Department with Customer calls, call backs and other telephone queries/workflows.Basic Customer queries via telephone e.g. taking balance payments and sending copy receipts.Assistance Finance Team in respect of Regional Manager Expenses.Filing of Purchase Invoices etc.PNO packs (ensuring the correct documentation is entered into the correct envelopes).Ad-Hoc duties as identified by the Finance Admin Manager.