Experienced Restaurant General Manager for fast casual market

Recruiter
Courtney Recruitment
Location
Liverpool
Salary
£34,000 basic (OTE of £40,000 plus)
Posted
15 Apr 2017
Closes
15 May 2017
Contract Type
Permanent
Hours
Full Time
Experienced Restaurant General Manager for fast casual market

Screening Questions

  • Are you excited by driving forward growth of a newly established funky, fast casual restaurant?
  • Do you have at least 2 years experience of general restaurant management?
  • Have you worked in management for an independent restaurant?
  • Do you have experience of establishing a range of new operating procedures within a small independent chain?
  • Do you know the Liverpool social/bar/restaurant scene well, from a professional viewpoint?
Our client, a fairly new small chain of 2 restaurants, but aiming to grow to 4 sites within the next 12 months is in need of an experienced, customer focused, savvy, detail oriented General Manager to run the restaurant, but also have valuable input into how it is run.

Hugely successful since its recent opening, it now needs a positive, upbeat & friendly leader to lead the charge!

The person for the job?

As an experienced Restaurant General Manager, you will be highly customer focused, full of energy, personality and drive! Getting the chance to take this vibrant new venue forward and lead it to success, you will be excited about growing it to the potential it is already undoubtedly heading for.

Meticulous in terms of ensuring there is a quality A-grade set up every morning.

With a strong ability to work under your own initiative, not needing to be micro managed, you will be passionate about providing OUTSTANDING service, ensuring that the customers journey flows.

You will be great with staff, ensuring that the 6 team managers that report into you are happy in their roles, and that they too are all working towards the share goal of creating an amazing customer experience.

You will be excited about building sales, happy to share ideas and have an input on creative ways to grow the customer numbers and bookings.

Self-driven, you will also know the Liverpool social scene really well, understanding the difference local markets and customer pools, the likes of our student market, and an awareness of all that Bold Street & Liverpool One has to offer.

Honest, reliable & trustworthy

And did we mention customer focused?

Experience

You MUST have at least 2 years experience at a Restaurant General Manager, be aware of business structure and methods of creating a successful venture. You must also have an understanding of reporting and financial skills, enough to take this on as your responsibility.

Role

2 things of vital importance – Maximising sales & gaining 4.5 out of 5 minimum on customer feedback

Leading a happy team of 6 managers to deliver excellent customer service & satisfaction whilst driving forward the inevitable business growth. This exciting role will allow you to work under your own initiative and operate the site, whilst reporting directly to the company owners

Proactively seeking opportunities to ensure pre bookings are made, by engaging key customer groups, you will work with your team to execute the company marketing plan, working to achieve its objectives, something you will have a hand in shaping!

This is a creative independent role, and you will be given freedom to work using your own resourcefulness. Reporting procedures are in place, suppliers etc are too, but you will be able to operate within them without being told by the systems exactly what to order & when, you will not be told how to manage your suppliers etc.

The company is still embedding systems & processes, so you will ideally pick that up in its current position and help see it through, rolling out procedures across venue, adding to them as you move forward in the role.

There will be KPI’s under each role

You will be expected to work to careful costings, on payroll, purchasing and controllables, although entrusted with a generous payroll budget to do so.

And you wont have to worry about wastage & stock holding, is this is monitored in a supportive way by the owners.

Full 4 weeks training will be given

Company

A brand new fresh, funky, vibrant restaurant in the heart of Liverpool city centre, with a fast casual service style, a great place to meet friends, take the family, anyone is welcome. Theres a great blend, you’ll see young professionals sipping cocktails next to a family with children, all enjoying the space, the friendly feel, the outstanding service (which the company places at the top of the list!)

A DJ plays at the weekend, creating a great place to be!

210 covers & thriving bar revenues

The company opened its 1st site in Manchester and recently came to Liverpool as part of its growth plans, and will now proceed to open further venues across the North West region.

Offering tasty food, with a slightly cheeky, quirky marketing style, it has already started to attract repeat custom and a strong following.

Embracing local suppliers, they offer craft beers & fabulous cocktails.

An amazing salary package

A fantastically competitive £34,000 basic salary

Plus an annual bonus (measured quarterly), kind of like a profit share! (You can expect to in excess of £40,000 with your bonus, should the restaurant perform as hoped, under your watch)

2 days off a week, to make sure you get a good work/life balance

Working hours of 35–40 hour a week

Access to fantastic local Leadership & Development training sessions

An annual ‘Away Day’ trip to dream of (the owners take the Managers away) – Which was in New York last year, but might be somewhere in the sun next time around!!

Plenty of career advancement - Opportunities for progression as the company grows, into roles such as Area Manager, Operations Director

If this role is of interest, then please apply now.

Courtney Recruitment recruit for all levels within the office environment from front of house through to senior management, across a wide range of sectors.

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As we often receive a large number of applications for our vacancies, it is, at times, not always possible to reply to each and every applicant. If you have not been contacted within five working days of your application, please assume that you have not been successful on this occasion.