Support Practitioner/ Support Worker

networx Ltd
Salary £18,000 (pro rata'd)
15 Apr 2017
15 May 2017
Contract Type
Full Time
Support Practitioner/ Support Worker


Salary £18,000 (pro rata'd)

Permanent, 22.5 hours per week

Our client is looking for a Support Practitioner for a supported accommodation project in Stoke-on-Trent which supports people with mental health, substance misuse and complex needs.

Working as a part of an innovate team you will deliver individually tailored support, engaging customers in specific activities and developing alternative strategies to manage the triggers which affect their ability to live a life that is healthy and safe and allows them to achieve their personal goals.

Main duties will include:

- Arranging and running one-to-one and group activities and involving external partner agencies.
- Carrying out regular 'safe and well' checks and health and safety tasks.
- Keeping customer case files and staff communication logs up to date on every shift.
- Providing emotional and practical support for customers in crisis.
- Prompting customers with daily tasks such as self-care and communal responsibility.
- Identifying and reporting maintenance issues and dealing with contractors.

To carry out this role you will need experience of supporting adults with complex needs, along with:

- The ability to respond appropriately to challenging behaviour and de-escalate situations
- Experience of carrying out risk assessments and developing risk management plans
- A clear understanding of professional boundaries, vulnerable adults and safeguarding
- The ability to record and present information accurately and at the right time
- The ability to use Microsoft Office and other IT packages
- Resilience, a positive attitude and a willingness to work flexibly
- A full driving licence, access to a vehicle and willingness to travel locally, including transporting customers would be beneficial but not essential

If you have GCSE or equivalent standard English and Maths, and you are motivated by our purpose to create opportunities for people to improve their lives, we would love to hear from you.

DBS check required.