Fundraising Database Manager

Eden Brown Charity
South West London
£47000 per annum
15 Apr 2017
14 May 2017
Public Sector
Contract Type
Full Time

The Fundraising Database Manager is responsible for developing, managing and leading on data strategy for information and processes within the fundraising directorate. The role will provide a practical and strategic interface between fundraising and the IT/IS team and ensure there is robust collaboration with all internal stakeholders across the Charity.

The post-holder will be responsible for providing integrated fundraising and supporter-focused data processes for users across the directorate and other users in the Charity, requiring a detailed knowledge of requirements and structure of the current Progress CRM system.

As the Charity enters the process of replacing their current CRM the post-holder will be involved from the start of the project to map data structures and processes to ensure smooth migration to and implementation of the new system whilst maintaining a high level of service to users.

Skills and experience

-Extensive experience managing large CRM systems, preferably within a fundraising or non-profit environment
-Project management and CRM systems development
-Significant experience of managing staff and leading project teams
-Designing and implementing business processes for capturing and using customer information, and increasing efficiency and effectiveness
-Significant experience of needs assessment and requirements development including creating documentation for both technical and business audiences
-Business use of database technologies, including experience in reports and data analysis
-Applied knowledge of customer relationship management principles
-Application of statutory and industry regulations including sound knowledge of data protection regulations
-Managing external suppliers
-Experience of working collaboratively in a complex, multi-disciplinary organisation

If you feel you meet the above criteria then please apply now -

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.