Service Delivery Analyst

Recruiter
Concept Resourcing
Location
Peterborough
Salary
£25k - 30k per year
Posted
15 Apr 2017
Closes
14 May 2017
Contract Type
Permanent
Hours
Full Time
Service Delivery Analyst - ITIL - Peterborough

My client, a leading IT services organisation, are seeking a problem analyst to join their team based in Peterborough. The role will be focused on problem and major incident management for clients - all working within the ITIL framework. They are looking for someone with experience of problem management and adhering to SLA's for clients.

The role will be ideal for someone with a technical background that is looking to move into a role that is more focused around service delivery for clients. Very strong communication skills is essential.

Technical requirements;

- Previous experience in similar client-facing position- ITIL knowledge (certification highly desirable)- Good understanding of service management methodologies- Strong communication skills

Salary on offer is £25-30,000 + benefits

Looking to hire ASAP so please send me your latest CV to declare an interest and I will call you to discuss further. Full JD is available.