Field Care Supervisor (Complex Care)

Recruiter
Postify Limited
Location
Barnsley
Salary
£16,000 - £18,000 Pro Rata - Dependent Upon Experi
Posted
14 Apr 2017
Closes
14 May 2017
Sector
Healthcare
Contract Type
Permanent
Hours
Part Time
The Company

Our client is a preferred Barnsley Metropolitan Borough Council framework provider and are dedicated to providing the very best support to Customers, helping them live independently in their own homes- within their community.

The care company offer a variety of exciting packages that benefit and impact the lives of young children, young adults and elderly people.

This service is fast-paced, ever-changing and at times a challenging environment however it is also extremely rewarding supporting vulnerable individuals to enjoy full and active lives in their home and community.

The Main Role Outlined - (Part Time)

The Field Care Supervisor is responsible for setting up the care plan for each customer and making sure they deliver what they promise. This involves visiting new customers, and where they wish it, their families, to create a tailored care and support plan. Together with the care coordinator you will find a care worker with the right skills, knowledge and personal attributes to match the customer's requirements. The supervisor will then introduce the care worker to the customer and keep the customer up to date with any changes.

Job Role Requirements

- You will be responsible for supervising your own dedicated area of Barnsley supporting your staff and also reviewing our Customer service to ensure it is delivered to a consistently high standard.
- You will report directly to our Registered Care Manager and guide and support a team of Senior Carers together with the Care & Support Workers who live in your area.
- You will be the first point of contact for your staff and undertake supervisions and annual appraisals.
- You will also be involved in their development and care practice.

Regular reviews and risk assessments are also part of this role. Other duties will include but are not limited to:

- Mentoring and support of new and existing staff
- Offering training opportunities
- Conducting quality audits on customer log books
- Having on-call duties on a rota basis

Field Care Supervisors need to be compassionate and self-assured, and have the knowledge and ability to model good practice whilst being prepared to challenge poor performance. You will regularly monitor the quality of service that your team of care workers provide and take action to make improvements if necessary.

This is a challenging role and as a representative of the brand you can be proud of being part of a strong supportive team, championing the rights of customers. The company value each member of their team and expect the successful candidate to uphold high standards.

Our Ideal Candidate

- Is passionate about providing the highest quality of service.
- Experienced in supporting a community based team to provide quality care services.
- Has excellent planning and communication skills.
- A flexible, positive, approach to work.
- Wants to work in a fast growing, fun and professional environment.
- Will be responsible for managing the service from referral through to delivery.
- Able to build lasting relationships.The successful candidate will be need to 'fresh thinking', self-motivated and experienced in Health & Social Care. As Field Care Supervisor you will have a proven background of supervising a dispersed staff team and able to communicate, influence and plan your day.

Company Benefits

The company offer an attractive salary, company car and bonus potential with fantastic career development opportunities. In order to fulfil this role it is essential that you can drive and have experience in care and experience managing people.

To be considered for this role please click "Apply Now" and your CV will go directly to the hiring manager

Equal opportunities employer and registered with the Care Quality Commission