IT Infrastructure Engineer

Loyal Retainers Ltd
North London
From £45,000 to £50,000 per annum
14 Apr 2017
14 May 2017
Contract Type
Full Time
We are recruiting on behalf of a client in the UK training sector who requires an experienced and senior IT Infrastructure Engineer.

This is a great opportunity for an experienced IT engineer/analyst to make a major contribution to the support and maintenance of a large IT estate. Over the course of the next year the client will be transitioning to more cloud technology. There is the opportunity to become involved in the selection and transition programme, further developing the breadth and depth of your skills in project, cloud and security related work.

We are looking for a highly capable and self-organised completer/finisher who is able to balance their day to day support work with longer term Infrastructure planning and strategy.

The successful candidate will join a mature and professional team with low staff turnover. The client is one of the largest for profit professional training companies in the UK and part of a leading global education business and is a “One to watch” on the Sunday Times best companies to work for list 2016.

The core responsibilities of the IT Infrastructure Engineer are: -

On a day to day basis ensure the client’s core infrastructure is monitored and maintained to a high quality with specific reference to availability, performance, security and operability. This will cover servers, networks, telecoms, firewalls/routers/switches and storageManage incidents in a structured way ensuring rigor in problem management and resolution and lead on root cause analysis of complex technical faultsManage the commissioning and configuration of new services to high levels of quality including rigorous testing and creation of documentationUndertake regular technical systems reviews and health checks to ensure that technology is operating effectively and fit for purposeEvaluate new technologies and participate in technology projects, strategy development and hardware, software and infrastructure services selectionAssist in driving through change to meet essential systems and data security certifications and accreditations (e.g. ISO 27001, PCI, Cyber Essentials)Research and implement security and firewall strategies with assistance from network and security colleagues/vendorsWork with security and network colleagues to identify, isolate and remove all reported data security threats and mitigate key security risksProvide expert technical guidance on the analysis of network needs and contribute to the design of network architecture, integration and installation.Provide technical assistance to, and coach/mentor, 2nd line support colleaguesCandidate Pre-requisites: -
Mandatory Technical Requirements

Considerable experience in Virtualisation (VMware, Citrix and Hyper-V), enterprise storage technologies (NetApps) and Windows Server technologiesA thorough understanding of switching and routing of LANs, WANs, VPN and 802.1x and network optimisation toolsGood knowledge of Netscaler - in relation to Citrix, load balancing and configurationGood understanding of Internet protocols and troubleshooting (FTP, HTTP(s), SMTP, SSH, Telnet, TLS/SSL, TCP, UDP, SNMP)Broad experience of security and switching technologies including next generation firewalls (Palo Alto) and Cisco L2/L3 switchesKeen understanding of current security landscape & familiar with security best practiceExposure to Cloud computing environments and IaaS technologies in general (e.g. AWS/Azure) would be a distinct advantageComprehensive understanding of Active Directory, DHCP, DNS, and GPODesirable Experience

Experience of working with regulatory compliance regimes e.g. PCI, SOX, ISO 27001, and GDPRExperience of Security Incident & Event Management (SIEM) systems and LAMP (e.g. Debian, Unbuntu, centOS)VOIP & wireless technologiesExperience of working within an ITIL service management frameworkExperience of working in well run data centres, and working with cloud providers and managed services vendorsDeployment and management of vulnerability and patch management systemsConfiguration and management of endpoint security products (e.g. McAfee)Familiarity with application deployment tools (e.g. SCCM) and processesPersonal Attributes

Very strong team player with excellent interpersonal and communications skills. The role holder will need to have credibility, be articulate and supportive of their technical peers and business users at all level.Highly professional attitude taking pride in personal and team achievementsPassionate about technology and keen to promote that passion to the wider teamResults focused with a strong work ethic and natural completer/finisher propensityHighly motivated, self-managing and equally comfortable giving and taking directionLevel headed, clear thinker with ability to see the bigger picture and work towards strategic goalsExcellent problem solver and demonstrates good judgement in balancing quality versus risk when implementing changes and configuring systems.A competitive salary is offered circa £45k-£50k dependent upon experience. The client offers a full and flexible benefits package including pension and healthcare. Whilst some out of hours work is occasionally required the role is more typically based on standard office hours. The Infrastructure team has a very low staff turnover and the working environment and the north/central London location are ideal. The post is a permanent and full time position based in Central/North London N7.

Loyal Retainers are acting as an agency in regards to this position