Customer Insight Analyst

Oliver James Associates
£35000 - £50000 per annum
14 Apr 2017
14 May 2017
Contract Type
Full Time
Customer Insight Analyst


Up to £50,000


Based in Zone 1 London, this is a great opportunity to join a global organisation- the team itself are adept at providing in depth analysis to various stakeholders typically within CVM. Analytics is at the heart of my client and plays a key role in shaping strategies and driving actions. The role is both a technical role with regards to the element of data analysis but also the ability to identify commercial opportunities is key.

  • Prepare insightful analysis and deriving actionable insights through utilising multiple datasets such as transactional data and customer information
  • Contributing to the development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels.
  • Developing and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of the market best practice
  • Developing and maintenance of highly complex queries to extract data from our existing databases, to deliver analysis across all of the organisations brands
  • Checking the appropriateness of all analysis requests to ensure business units are making the best possible decisions based on known information. Puts forward own ideas and suggestions.
  • Customer profiling and delivering models designed to improve business profitability.
  • Mentor junior analysts within the team

  • Strong analytical background ideally within a Data driven organisation
  • Confident user of database coding skills such as SAS, SQL or R
  • Proven experience of working on various analytics projects
  • The ability to interpret relevant data and to manager multiple tasks under pressure
  • Strong commercial awareness and interpersonal skills
  • Excellent written and spoken communication skills
  • Role relevant qualifications, i.e. Degree level education in a numerate discipline


The successful candidate should expect to earn up to £50,000 plus a competitive benefits package.

Please register your interest by sending your CV Via the apply link

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