Business Analyst

13 Apr 2017
13 May 2017
Contract Type
Full Time

Purpose of the role:

The Business Analyst role is critical to developing innovative information solutions. The analyst will lead the specification of business requirements for products and services that we develop or procure and will support implementation projects throughout their life cycle. The analyst will need to provide expertise across a range of technically diverse projects but with a focus on corporate systems: Customer Relationship Management (CRM), business analytics, etc.

Key accountabilities:

  • Help CABI grow its Knowledge Business through the application of high quality analysis work
  • Work closely with subject matter experts and other members of staff to understand the business requirements for new systems (to be developed in-house or procured from a third party)
  • Identify requirements via industry standard analysis techniques such as data flow modelling and workflow analysis
  • Solicit requirements through interviews, workshops, and/or existing systems documentation or procedures
  • Document requirements and analyses in both written and diagrammatic forms
  • Lead requirements-gathering and analysis activities within a procurement process
  • Assist in developing technical specifications and solutions
  • Help create and maintain good Information Architecture across various products including corporate systems
  • Support system implementation

Knowledge & Skills

  • Excellent at technical analysis
  • Strong verbal and written communication skills. Must be able to communicate effectively and confidently with users, team members and management
  • Excellent ability to produce clear and easily digestible diagrams to illustrate complex systems
  • Strong technical writing skills
  • Strong facilitation skills and able to elicit requirements from various personality types across organizational and geographical boundaries, using recognised methodologies
  • Proven experience at driving consensus across multiple stakeholders
  • Process driven analysis skills
  • Good understanding of CRM and Analytics technologies



  • A background involving business processes analysis, business requirements analysis and specifying technical solutions, across a range of business domains and technologies, particularly in CRM and other corporate systems
  • Demonstrable experience as a business analyst within an IT environment. Ideally five years or more.

Highly desirable:

  • Demonstrable experience in the procurement process for corporate IT systems, including the preparation of Request for Proposal (RFP) or tender documents
  • Experience of working in an Agile environment
  • Experience of working on Prince2 projects
  • ISEB (BCS) Diploma in Business Analysis

Personal Characteristics

  • Excellent oral and written communication skills
  • Excellent judgement and decision making skills
  • Creative & innovative
  • Self-motivated and dedicated
  • Ability to work to tight deadlines under pressure
  • Must be flexible and willing to undertake a wide variety of challenging tasks


To apply please send a covering letter detailing how you meet the candidate profile and a full CV quoting Job Reference 14-2017 to the email address on the CABI website. Please state where you saw this advertisement.

This is initially a two-year fixed term appointment.

Please note the closing date for receipt of applications is 5pm, BST, Wednesday 26 April 2017

Interviews will be held on either Wednesday 3 May or Thursday 4 May 2017