Broking Account Executive

Darwin Rhodes
13 Apr 2017
13 May 2017
Contract Type
Full Time

To operate as an integral part of the companies commercial team handling business placed in the Lloyd’s and London Company Market on a Wholesale basis. The prime function of the jobholder is to assist in the development of a profitable and growing business.

To assist and carry out insurance administration as required. To provide day-to-day servicing, and administration of Client’s insurance programmes in a timely, technically accurate and cost effective manner, in accordance with procedure and performance standards.

To provide day to-day broking services on renewals and new business. To obtain the best insurance programmes available in a timely, technically accurate and cost effective manner, in accordance with procedure and performance standards.

Principle Objectives

To provide broking and administrative services to clients, confining advice and information to those areas in which the jobholder is deemed competent, otherwise seeking advice as appropriate. Including but not

Giving instructions to insurance providers

Checking policy documents (including endorsements) for accuracy prior to receipt by clients

To handle the invoicing of premiums due, maintaining effective credit control in respect of allocated clients where applicable

To process correspondence, renewals, pre-renewal activity, quotations and computer input

Ensuring that all post and diary activity is completed on a daily basis

Manage own files as per local procedures

Manage and build relationships with Agents, Promoting a favourable

To understand Client’s situation, opportunities and problems and design of appropriate solutions

Negotiations with Insurers and Agents / producing Brokers

Ensure where possible, premiums are settled in accordance with company credit control procedures

Expand existing client portfolio to include additional covers and to produce new business leads for sales teams

To achieve individual weekly, monthly and annual targets agreed with Line manager

Preparation of both Insurer placing MRC Slips and endorsements and client documentation including re-marketing exercises

To assist in ensuring that all post and diary activity is completed daily in accordance with the local procedures and performance standards

To assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions

To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FSA and Lloyds

To undertake training in line with agreed objectives and keep up-to-date with technical, legal and market developments via use of e-learning, internal training and reading market related material

To maintain & develop personal knowledge and skills through continued professional development as well as ongoing at desk training and ensuring that this is recorded in line with Training & Competency requirements

To conduct the business of the Company at all times in a courteous and efficient manner

Develop and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner

The jobholder will be responsible for adhering to all the Group's procedures and policies in relation to the identification and management of potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case

To ensure that any customer complaints are identified and handled strictly within the company’s complaints procedure