Technical Support Advisor
Do you know your WAN from your LAN?
Due to expansion, we are seeking additional staff including Technical Support Advisors. If you would like to work with a growing, vibrant company with all the challenges and rewards it brings, we want to hear from you.
County Broadband Ltd is a Fibre and Wireless Internet Service Provider (WISP) based near Colchester, Essex.
Our friendly team values self-motivation, a positive attitude and technical competence.
- Helping to manage our entire network across wired and wireless domains
- Working with our customer care team to help diagnose and resolve reported issues
- Responding to network monitoring alerts
- Helping us towards technical excellence within our network
- Helping us to deliver an excellent end user experience
- Identifying and suggesting ways we can improve our network and our procedure
Applicants must hold a full EU driving licence and have excellent written and verbal communication skills.