Technical Support Advisor

Recruiter
County Broadband Ltd
Location
Aldham
Salary
14625.0000
Posted
13 Apr 2017
Closes
13 May 2017
Contract Type
Permanent
Hours
Full Time

Do you know your WAN from your LAN?

Due to expansion, we are seeking additional staff including Technical Support Advisors. If you would like to work with a growing, vibrant company with all the challenges and rewards it brings, we want to hear from you.

County Broadband Ltd is a Fibre and Wireless Internet Service Provider (WISP) based near Colchester, Essex.

Our friendly team values self-motivation, a positive attitude and technical competence.

Job Description

  • Helping to manage our entire network across wired and wireless domains
  • Working with our customer care team to help diagnose and resolve reported issues
  • Responding to network monitoring alerts
  • Helping us towards technical excellence within our network
  • Helping us to deliver an excellent end user experience
  • Identifying and suggesting ways we can improve our network and our procedure

Applicants must hold a full EU driving licence and have excellent written and verbal communication skills.