1st Line Software Support Analyst - SaaS, Linux, Windows

Recruiter
Applause IT
Location
Guildford
Salary
25000.0000
Posted
13 Apr 2017
Closes
13 May 2017
Contract Type
Permanent
Hours
Full Time

1st Line Software Support Analyst - SaaS, Linux, Windows

Guildford - £25,000 - £30,000 + Benefits

1st Line Software Support Analyst ideally with experience in an I.T or Software Support environment and sought by a highly innovative SaaS Marketing / Messaging organisation based in Guildford. This opportunity will suit a 1st Line Software Support Analyst who has a good understanding of Linux / Windows environments and experience in a client facing service environment.

The organisation currently work with a number of household names across multiple sectors including retail and are offering terrific career progression opportunities moving forward and the chance to work and grow within a truly innovative tech organisation.

The successful 1st Line Software Support Analyst should have the following:

  • Experience within an I.T / Software Support or Technical Customer Services environment
  • Operating Systems - Windows, Linux and Mac OS
  • Ability to learn quickly - excellent training provided
  • Committed work ethic and enthusiasm for providing the best customer service
  • Ability to adapt approach dependent on each call - no scripts here and each customer is dealt with as an individual
  • Excellent communication skills
  • Good problem solving skills

Please send CV now to alex[at]applauseit[dot]co[uk] and call Alex Pitts on to find out more.

1st Line Software Support Analyst - SaaS, Linux, Windows - Guildford - £25,000 - £30,000 + Benefits