Corporate Account Handler, Cambridge, up to £30,000

Heat Recruitment
13 Apr 2017
13 May 2017
Contract Type
Full Time

Our client is a successful insurance broker based in the Cambridge area.

This is a key customer servicing role within a small team, working in tandem with and supporting the customer facing Commercial Insurance Account Executives, to provide quick accurate Commercial Insurance responses to our valuable Existing customers.

This is a great opportunity to join a reputable business who support career progression.


Advising and liaising with existing customers, Insurers and Account Executives via telephone, post and internet

Providing support to Account Executives so they can obtain the appropriate information needed for Renewals

Discuss strategy with relevant personnel

Where renewal rebroking is required submitting market presentations to Insurers in a timely manner and working to deadlines

Approaching and negotiating quotations with Insurance Underwriters in respect of Renewals and Mid Term Alterations

Using personal judgement and initiative to find the right solution for the customers requirements

Negotiating commission levels if appropriate

Liaise and attend meetings with key personnel from Insurance Companies to widen understanding of markets and enhance relationships

On occasions attend customer meetings in conjunction with Account Executive

Maintain and share with colleagues knowledge of available insurance products and underwriter contacts

Attend training and develop relevant knowledge and skills

Any brand new customer business will be secured by our New Business Team and then transferred to your team working alongside the nominated Account Executive for future servicing


Commercial General Insurance experience within either a Broker or Insurer environment

Capability and experience to deal with significant Commercial Insurance Clients

Excellent face to face and telephone communication skills to enhance customer relationship

Confidence in negotiation -tackling and address Insurer objections and achieve the best results for our customers

Ability to carry your strategy through via the Account Executives

Ability to work enthusiastically and, essentially, to timescales

Willingness to undertake bespoke internal computer and technical training together with professional examinations as required

Job Title Synonyms: Broker, Account Handler, Sales Support, Commercial

If this specific vacancy is not exactly what you are looking for please contact us to discuss other opportunities we may be recruiting for that aren’t necessarily advertised; you can send your CV to this vacancy or contact us directly. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.