Automotive Service Advisor

Kemp Recruitment Ltd
13 Apr 2017
13 May 2017
Contract Type
Full Time
Our client is a motor trade franchised vehicle dealer, they are looking for an experienced Automotive Service Advisor.

Our client is looking to recruit an experienced Automotive Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well established company.

Automotive Service Advisor duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal Automotive Service Advisor will have an enthusiastic and confident personality and have the ability to work well within a team.

Previous Motor Trade experience is essential for this position.

Automotive Service Advisor Job role:

- You will be the first contact for the customer as they enter the dealership.
- Explain the repair process and then book the customers vehicles in. 
- You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get authorisation. 
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
- Candidates must be computer literate.

The hours of work for the Automotive Service Advisor are on a rotating shift pattern of 07:00-16:30 / 09:30-19:00 Monday to Friday, 1 in 3 Saturdays 07:00-12:00.

If you are an experienced Automotive Service Advisor and are interested please contact John at Kemp Recruitment Ltd on or submit an up to date CV through this advert.