Credit Controller

Venn Group
13 Apr 2017
13 May 2017
Contract Type
Full Time

Credit Controller - Urgent Requirement

Vacancy Ref: 6549330

Venn Group are currently recruiting for a Credit Controller to join a large and prestigious organisation based in Cheltenham on a permanent basis. Providing the opportunity to work in a large team, with excellent career prospects, this is an exciting opportunity for someone with good Credit Control / Sales Ledger experience.

Contract: Permanent
Location: Cheltenham, Gloucestershire
Salary: £22,000 - £24,000 p/a (experience dependent) + excellent benefits

Day to Day Duties:

  • Accurately reconcile the sales ledger, with monies being collected on time and non-payment being appropriately escalated
  • Maintain and improve debtors day KPI for own ledger, including cash collected
  • Process new account applications, assess creditworthiness with tools such as Experian and set appropriate credit limits and payment terms
  • Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and find appropriate resolutions to their account queries
  • Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds
  • Reconcile customer accounts by regularly allocating payments to reduce unallocated cash
  • Maintain up to date account notes and record all communications with customers
  • Understand, analyse and report on the overall credit risk of individual ledgers
  • Use electronic invoicing platforms and deal with proforma payments supported by the Finance Assistant
  • Collaborate effectively with internal teams and field based colleagues to maintain customer accounts and resolve outstanding queries
  • Respond promptly to allocated tasks in the CRM queue to maintain a good level of service to all internal customers

Required Experience:

  • Strong sales ledger and credit control experience in a commercial environment (2 years minimum)
  • Strong knowledge of MS Word and Excel
  • Ability to communicate effectively with internal, external teams and customers both from a financial and non-financial background
  • Demonstrate initiative and possess excellent verbal and written communication skills
  • Ability to deal with conflict
  • Ability to work in a team or take the initiative when working independently

Should this vacancy be of interest to yourself, please contact Stuart Dando or Ben Hunt on or email an updated copy of your CV to quoting vacancy reference 6549330.