The sales and customer service agent would be need to maintain effective working relationships with customers and follow up enquiries where appropriate.
Job role and responsibilities:
- Oversea the booking of all jobs onto the daily worksheet, for active present day and future day's.
- Responsible for internal sales, order processing and customer liaison activities.
- Effectively manage time during the work day and be proactive to help the business where needed to achieve KPI targets.
- Assist drivers queries and to find locations of deliveries as required, liaise with customer and driver as required, liaise with booking staff.
- Provide your experience and knowledge to staff and customers alike where required.
- Input of delivery orders or repeat orders if required