Internal Sales Executive

13 Apr 2017
13 May 2017
Contract Type
Full Time
Job Summary
To introduce and promote the specified product range, ensuring sales and GP are maximised through the channel whilst delivering the best service and customer satisfaction

* Achieving sales targets set each month.
* Hitting outbound/inbound call targets.
* Talking to a mix of Dealers and End-users.
* As part of a team to be responsible for customer satisfaction across the specified groups.

Job Content
* Achieving group sales targets set each month by Sales Management.
* To pro-actively seek new business in the specified product range such as Adobe and Apple accessories by targeting a combination of EU's existing customer base and prospective customers
* Maximise sales GP by continually expanding orders and up selling on all incoming and outgoing calls.
* To lead and work as a team to grow and develop the customer within specified sectors working together to prioritise to maximise sales.
* To be an expert within the specified product portfolio and to attend product training.
* To work and implement a sales cycle for the renewal process to maximise on the renewals conversion rate for Adobe, Corel, Kerio & Absolute software
* Liaise on a daily basis with your Manager and update them on any developments in forecasting, pipeline management, leads, sales and opportunities, etc.
* Meet and exceed the agreed performance objectives.
* Assist the Product Manager's and sales team to get dealers to attend events & seminars, to provide the sales team with information / training on the specified product.
* Attend events and seminars when necessary (set up, talking to customers, etc.) i.e. Launch Events, Trade Shows.
* Maintain an agreed level of pro-active telephone contact with both existing and prospective customers, operating a call-out cycle, which includes updating customer events and call logging systems as required by Internal Sales Supervisor. Follow-up on training leads and feedback so that we can continue to develop marketing efforts and generate sales.
* Ensure that customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, such matters must be escalated to the Internal Sales Manager.
* Manage and maintain any authorisation schemes & price lists relevant to your portfolio of products.
* Ensure that the external sales team are kept informed of any developments relevant to their accounts. Ensure that actions from visit reports are completed in required time-lines.
* Work with the product Managers/Marketing teams to devise successful sales focus days and month/quarter spiffs. Help run Sales Focus Days. Develop product knowledge, presentations, etc.
* When needed attend customer facing meetings.
* Ensure all orders received are entered into the sales system accurately.
* Perform any ad hoc duties deemed appropriate by the Sales Management Team.

Candidate Profile
* Experience in a sales or specialist role within a similar business model and industry
* Strong character with the ability to lead, influence and drive others
* Has commercial and business awareness
* Can demonstrate a good level of negotiation and communication skills, both internally and with external clients
* Can provide successful evidence of working in a target related environment
* Good at building customer relationships
* Experience in New Business/Account Management sales developing opportunities to result in market growth
* A level of Presentation skills and a knowledge in Microsoft office
* Has a good level of interpersonal skills
* Evidence of working towards objectives and achieving goals

Personality attributes
* Ambitious
* Target Driven
* Focused
* Outgoing
* Friendly
* Good attention to detail

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.