IT Data Service Manager / ITIL / Service Management

Reed Technology
13 Apr 2017
13 May 2017
Contract Type
Full Time
IT Data Service Manager / ITIL / Service Management

Teesside / Wynyard

£33-40K + bonus + benefits

Reed Global have been retained to source high calibre candidates for the role of IT Data Service Manager / ITIL / Service Management in partnership with Huntsman Corporation. The position will work for Huntsman’s planned spin-off, Venator Materials Corporation, a US multinational with its state of the art headquarters located at Wynyard, North East England.

The ideal candidate will have a strong technical background within IT, experienced in ITIL, with the capability to lead and direct all IT Service Data management activities. Candidates will be able to maintain and enhance a complex suite of IT Service Management tools in addition to ensuring that master data relating to Active Directory and other connected systems are current and complete.

The individual will be a key point of contact for change management / incident management / asset management and will be responsible for accurate, effective and efficient master data management, whilst ensuring that a set of interfaces, workflows and automations are maintained and kept operational.

In addition to the above, candidates will be able to carry out essential maintenance on the IT Service management tool set. Such duties include: removing changes, user access management, troubleshooting systems, ensuring overall system upkeep and health, monitoring and maintaining interface and data connections and updating procedure / processes / supporting documentation relating to system administration.

Whilst a knowledge of service management / service management tools are essential, a knowledge of / experience with HP service management tools would be advantageous, but by no means necessary.

Please submit a copy of your CV to discuss the role in more detail and obtain an interview request.

Reed Specialist Recruitment Limited is an employment agency and employment business