Team Leader - Employee Benefits
Our Client is recruiting a Team Leader to assist the senior management team through management of Corporate Administrators and Corporate Trainee Paraplanners. This includes workflow allocation, performance management, career development of the team and training new starters.
Lead, motivate, direct and develop the team delivering agreed standards.
Manage and coordinate the day to day workflow across the team and report progress, successes, remedial action and recommendations to the Operations Director and Corporate Regional Manager.
Manage and coordinate the team attendance and resources so that workflow is evenly spread, that cover is in place, and that absences are planned for where possible.
Coordinate, participate in and manage the recruitment of staff, ensuring the hiring and retention of high calibre staff.
Manage and deliver induction and training programmes across the team to ensure quality and consistency of service.
The ability to coordinate and manage a service led support team within corporate / employee benefits.
Experience of or ability to learn how to conduct successful interviews.
Experience of or ability to develop people management & leadership skills.
Willingness and potential to train others.
Sound knowledge of the back office system.
Sound knowledge of the platform system.
Candidates will have relevant experience gained in a similar role, ideally with a rival financial services organisation.