Office Administrator

Thomas St John Ltd
13 Apr 2017
13 May 2017
Contract Type
Full Time

The Company

Thomas St John Ltd (TSJ) provides global accounting, tax and business management services to high profile artists and other clients across music, entertainment and sport. The company is based in three offices: Los Angeles, London and Amsterdam. Our mission is to provide radically improved value to our clients in everything we do, delivering real transparency through a co-ordinated service that enables our clients to optimise their income and assets globally. We seek to deliver innovative services, better reporting and increased insight, with client-centric communication and ever more efficient and effective working practices.

Purpose of the role

The Office Administrator performs a critical role in supporting the Commercial team, driving timely and effective completion of client outputs through our cross-office workflow system. This role works collaboratively with TSJ Productions teams across the business.

Key Responsibilities

  • Support with the effective delivery of client outputs by TSJ Production teams;

  • Assist with the prompt project set-up including the collation of client documents - bank statements, invoices, credit card statements and chasing stakeholders where necessary;

  • Maintain ongoing communication between the Commercial team and the Production teams to identify issues and ensure prompt resolutions;

  • Identify and escalate to Business Manager any Production concerns about project scope and deadlines;

  • Assist with the delivery of Business Management projects (e.g. bank account opening, SSN support, family office services) as & when appropriate, ensuring efficient and effective completion, clear communication and delivery to the highest quality standards;

  • Manage retainer billing;

  • Identify opportunities to add increased client value through new services or service elements.

Required Skills and Qualifications

  • A minimum of 12 months office-based work experience, ideally within Professional or Financial Services;

  • Ideally, educated to A-Level standard with strong grades in Maths and English;
  • Self-confident with excellent communication skills, both written and verbal;

  • Present a positive, professional image of the company to all clients;

  • Attention to detail and accuracy - strives to produce work of a high standard;

  • Accepts responsibility and takes ownership of their work;

  • Works well under pressure, focused and results driven.


Hours: Monday - Friday, 9 am to 6 pm

Benefits include: Company Pension, Medical Cashback Plan, DIS Benefit, Company Bonus Scheme and Study Support.