Digital Marketing Manager

Amplifon Limited
Manchester Airport
13 Apr 2017
13 May 2017
Contract Type
Full Time
A Career to Be Proud Of

As the world's leading hearing specialist, operating in 22 countries across the world, we have one focus: our customers' quality of life. Up and down the UK and Ireland, our dedicated front and back-office professionals are constantly working to offer the best and the latest innovations in diagnostic testing, fitting and hearing aid technologies. That's because, from Hearing Care to Business Support roles, our people are devoted to improving life for people with hearing difficulties.

If you share our passion for Hearing Care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.

What We Can Offer You

- 25 days holiday
- Employee Assistance Program
- Auto enrolment
- Access to Amplifon Savings
- Childcare Vouchers - on a salary sacrifice basis

We are currently recruting for a Digital Marketing Manager in our support office close to Manchester Airport

To hold primary responsibility for the content management, user experience and SEO / PPC of the website accountable for the development and execution of email marketing campaigns and the ongoing development of this channel.

To manage and develop the company's digital strategy and ongoing optimization of a market leading website which drives convertible leads.

To continually look to develop / improve the onsite copy, readability and impact, layout, look and feel and structure of the site and develop new homepage banners and landing pages for promotional activity.

To proactively drive improvements in all areas to ensure we achieve 'best practice' standards in every aspect of the website. To communicate these improvements internally and with the Global Marketing team.

To champion the customer experience and use performance and behavioural analytics to drive and prove continual improvements.

To ensure site content is up to date, in line with marketing campaigns and the expected benefits and any regulatory or business requirements including but not limited to DMA, Data Protection, BHTA, IQIPs and NHS Standards.

To report on all digital KPI's as the business requires.

To be responsible for collating, prioritising and translating / enhancing campaign requests from within the business to the website.

To work closely with your external agency to create a steady flow of news articles for both the site and for online PR.

To manage the 'Ask An Expert' facility on the site ensuring answers to customer questions are prepared, checked and approved by an in house Audiologist, and then posted to the site in a timely manner.

To manage and grow the core social media channels

To Manage AB split testing and developing site improvements from the results gained.

Prepare presentations for internal meetings and Global Marketing, using the campaign reporting system to produce an end to end monthy report, and own and manage your budgets.

To manage and optimise the email marketing channel to drive new appointments and increase conversion rates.

To ensure the site is continually improving and market leading.

To drive the use of video, social engagement, affiliates etc.

To measure the impact of site changes, new promotions, advertising (banners etc) and developments using Google Analytics.


To manage the agency that controls our PPC account. Ensure the PPC campaign is fully co-ordinated with marketing campaigns. Drive the continuous development, effectiveness and ROI of the PPC account in terms of both text and display campaigns. Deliver regular reporting to track and inform development


Manage the agency to ensure the link building and visibility growth continues, UX is maximised and conversions grow. To ensure content is delivered with high SEO keyword density, site and page structure.


- Challenging, analytic approach
- Tenacity to drive through improvements to achieve desired outcomes
- Drive, enthusiasm, a pro-active approach plus the commitment to delivering high quality work on time
- Ability to simultaneously manage a wide variety of activities across multiple projects
- Creative and innovative with the confidence to challenge and improve existing practices
- Keen awareness of what makes effective and impactful web content
- Awareness of current best practises and new technologies / trends


- Experienced digital marketing or online marketing professional
- Strong computer skills
- Experience with content management systems
- Experience of PPC and SEO
- Experience using Google Analytics
- Experience in using data to drive improved performance
- Experience of email marketing


- Experience of PPC display marketing
- Social media management