Client Account Manager
Client Account ManagerExeter£25,000 - £33,000Our client is a fast growing consultancy who work with big brands, many of whom are household names. They offer a range of services designed to help improve online performance.They are looking for a highly driven individual with a strong customer focus and a track record in delivery to join the growing team in the Exeter office.This is a big role where you’ll have responsibility for a small number of big clients and be totally responsible for developing the relationship and managing the delivery of the service. You will drive meetings to understand client issues, present relevant data and findings and make recommendations for change. You’ll then own and manage the subsequent process and overcome any problems and challenges on the way.We are looking for an experienced an Account Manager who can demonstrate:
Customer focus – with an ability to build and maintain strong working relationships and influence senior business leaders. You’ll be working with high level decision makers for some big named clients and must be confident, professional and credible at all times Project management and organisational skills - an ability to handle multiple tasks under tight deadlines and budgets Numeracy and analytical skills – you won’t be doing the analysis but you’ll be presenting it to your clients so you must be interested in it, see it’s value and be able to understand it! The ability to work in a small team and independently when required, able to follow instructions but also able to challenge appropriately and be able to manage and take responsibility for your own work and the overall delivery of projects Presentation skills - can command a high level of professional credibility when dealing with clients Competence with MS Office, in particular PowerPoint and Excel. A good sense of humour and able to remain calm under pressure.The company offer a fabulous working environment, the opportunity to work with some amazing brands and some of most impressive colleagues in this industry, a competitive salary and career development.