Account Executive - £18k-£21k pa
Brand Addition is a global leader in the creative promotional merchandise arena and one of the largest promotional product suppliers in the world. Our reputation for quality, service and customer satisfaction is second to none and our impressive client list includes Google, Michelin, Exxon Mobil, L’Oreal and JCB to name a few. With annual sales in excess of £80 million Brand Addition employs over 330 people globally across Manchester, London, Germany, Ireland, Turkey, Moscow, Hong Kong, Shanghai, and St. Louis.Customer service is everything and we’re proud to stand out from the crowd providing a service second to none for our clients. To support our continued growth we’re looking for a dynamic and enthusiastic person to join our team. You’ll be responsible for preparing quotations, dealing with customer enquiries, processing orders, negotiating with our suppliers and supporting our Account Managers. What you’ll need:·At least 18 months previous customer service experience, preferably gained in a fast paced environment.·Excellent communication (both written and verbal) with the ability to build rapport and communicate at all levels.·To be a real team player, with personality, empathy and the drive to succeed, with exceptional organisational skills and excellent attention to detail is crucial for this role.·You will be determined to go the extra mile to achieve results.·Both commercial and sales awareness are key to being successful in this role.·You will be computer literate with good keyboard skillsWhat you can expect from us:CultureBrand Addition may be fast paced but it’s a fun and friendly place to work. We have a big footprint globally but remain personal and transparent with an adult led culture. You can expect quality and value to be built in to everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here! We want you to bring your personality to work and we love our diversity.Reward and recognitionIt’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, we also offer:Being part of our Bonus Scheme – Global Development and Secondment Opportunities - Flexible Working – Early Finish Friday - Contributory Pension Scheme – Life Assurance – Great Holiday Scheme - Sickness Scheme – Fruity Friday – Monthly Get-Togethers –- Cycle to Work Scheme – Employee Assistance Scheme – Maternity Incentives – Childcare Vouchers to name a few.Career and developmentWe want you to develop your career with us and we’ll support you every step of the way to help you reach your goals. You can expect to have full induction and training relevant to your role as well as a mentor within the team to help you along the way. We advertise all our vacancies internally and there are lots of ad hoc project opportunities to get involved in locally and globally too!