Systems Training Specialist

£25,000 - £30,000 per annum
12 Apr 2017
12 May 2017
Contract Type
Full Time
Here at Mears Group our vision is to make a positive difference to the communities we serve.

We do this by improving homes, improving communities and improving lives and our approach is based on the development of outstanding partnerships with employees, clients, tenants, customers, their families and the wider community.

With staff of all ages and walks of life, a job with Mears has a rewarding impact on the lives of others and your own life. With offices across the UK, a job at Mears could be just around the corner.

We currently have an exciting opportunity for a Systems Training Specialist to join our team covering the UK. Within the role, you will deliver Systems Training on various platforms such as Coldharbour, Staff Plan, Celltrak. Creating and maintaining appropriate training materials, you will assist with any delegated implementations, ensuring processes are followed to guarantee a smooth transition for all involved. Recognising any issues in an efficient manner, you will resolve on site using best practice methods. Candidates for this role will approach the work in a methodical manner, making certain all training and implementation projects are completed to agreed timescales whilst providing on-suite support and assistance for newly trained Branch Staff.

The successful Systems Training Specialist will hold a recognised Training qualification with the ability to create and maintain professional training documentation. With an ability to present ideas in a user-friendly tone suitable to the audience, you will possess training skills for delivering bespoke system training to groups of up to 8. Candidates for this role will have previous Systems Training experience, preferably on a Domiciliary Care Rostering System coupled with good knowledge of Microsoft Office Products. Ideally you will hold a Prince 2 Foundation and Practitioner qualification alongside the ability to monitor implementation issues from identification to resolution in a timely manner. A self-motivator, you will be committed to delivering to project deadlines and schedules with the ability to work in a high-pressure environment. With a strong customer service focus, the successful candidates will possess excellent time management skills and be able to travel UK wide on a regular basis with overnight stays.

Candidates for this role must hold a full driving licence

Please refer to the full job description upon applying

Once you join the family, you'll have online access to a range of voluntary and flexible benefits, including...

- Training and development

- Mears Advantage - Allowing you to save money on everything from weekly groceries, to your annual family holiday

- Mears Assist - A confidential hotline open to all colleagues, providing support on a wide range of personal and work-related issues.

- Long service and additional holiday leave - Colleagues who stay for a period of time at Mears are rewarded for their service.

- Share Save and you Earn scheme - Buy shares within the business for three years, at a reduced price. Share in our success!

- Seeing first-hand the impact you have on the lives of the people you support

Mears Group PLC and its subsidiaries are Equal Opportunities Employers

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.