Mac/PC Senior Support Analyst

Eligo Recruitment Limited
Central London
£34k - £36k pa + Great holiday and benefits!
12 Apr 2017
12 May 2017
Contract Type
Full Time
Mac/PC Senior Support Analyst - Dynamic creative environment

- You will be providing Mac/PC IT support in a great London office, providing desktop support to users via phone, email, ticketing system and face-to-face.
- Proactively supporting end user devices and apps such as Windows and macOS systems, Mobile devices, Video conferencing equipment, Microsoft Office.
- You will be responsible for Windows and Mac system deployments.
- You will be managing desk setups and moves.
- You will deal with user access management, Active Directory and Exchange administration.

You MUST be very experienced and proficient in macOS


- You will have well honed and senior macOS and Windows PC IT support skills and experience within a fast moving creative environment.
- You have well-founded knowledge of MS products (MS Office, Windows, user management in AD) and good knowledge of desktop hardware and a solid understanding of Active Directory and Exchange administration.
- You have worked before with Skype for Business, video conferencing solutions and SCCM.
- You are very good at providing IT support to busy senior managers and VIPs

Useful Additional Skills:

- DHCP / DNS / Group Policy troubleshooting.
- MDM experience.
- System deployment experience - DeployStudio on the Mac platform is key
- Some experience working with LANs and networking concepts.
- Any Microsoft or Apple certification is advantageous.

And for you?

Generous salary and package of Benefits:

In addition to a competitive basic salary (£35K) the role offers:

- Annual performance related bonus of 10%
- Personal pension whereby the company contributes up to 10% of basic salary
- Private medical insurance following successful completion of probation period
- 28 days' annual leave plus public holidays
- Interest free annual travel season ticket loan upon following successful completion of probation period
- Life Assurance (4x basic salary) from day one
- £ 40 monthly contributions to Gym Membership
- Childcare vouchers from joining
- Annual staff events
- Casual dress code and sociable environment
- New and quirky offices - free games and food!
- Drinks from 4pm on a Friday
- Good encouragement with career development

Are you a Mac OSX focused IT Technical professional but this role doesn't quite fit? Eligo are a leading Mac IT Technical recruitment consultancy specialising in Mac OSX and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line Mac OSX and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers, Filemaker Developers. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect Mac OSX IT role. Anne Rooke- Specialist Mac Recruitment Specialist