Production Quality Engineer (Contract)

Aktrion Transport
Milton Keynes
£35.00 an Hour
12 Apr 2017
12 May 2017
Contract Type
Full Time
Role: Quality Engineer

£35.00 an hour

6-12 Month Contract

Area: Milton Keynes

Primary aim of the role

To minimise quality costs and maximise customer satisfaction whilst ensuring that the client's procedures, processes and the SAP system are adhered to within the manufacturing area. To liaise with customers, customer teams and other manufacturing team members to resolve problems.

Role duties and responsibilities

- To monitor, plan and implement quality system, process and product continuous improvements
- To maintain customer portals
- Participate in and manage as required all customer initiated projects/activities
- Stop production in the event of manufacture of unacceptable goods/processes
- Manage all quality related issues within the Manufacturing team (eg internal, customer 0Km and customer warranty)
- Manage and process costs associated with concerns to minimise the financial impact on the client (eg debit notes from customers) for internal and 0Km issues and ensure correct cost handling with supplier generated issues to assure supplier cost recovery
- Monitor and report on quality-related key performance indicators (eg PPM, customer ratings) and the client's internal systems
- Facilitate and lead, when necessary, problem solving activities utilising correct quality tools and techniques
- Comply with and champion, where necessary, all company policies and procedures within the manufacturing area
- Undertake special projects/tasks as required
- Complies with all company policies, procedures and guidelines including the client's code of conduct, health and safety, environment, quality, discipline, grievance and equal opportunities.

Scope of authority

- Responsible for manufacturing quality activities, be aware of budget targets and monitoring
- Quality cost categories, monitor through scrap reporting, internal and external rework organization
- Customer satisfaction, positive actions will result in low PPM figures
- Acquisition of and support to technical support for quality activities
- Audit activities to support company and quality policies
- Can stop production in the event of a risk to the quality of the product

Specialised knowledge and skills

- Knowledge of Quality systems
- Knowledge and application of problem solving tools and techniques - 8D process, Ishikawa, FMEA etc.
- Negotiating skills / Conflict resolution
- Knowledge and application of a range of statistical techniques including SPC
- PC Literate
- Analytical
- Product and process auditing
- Independent problem solving with difficult negotiation at customer
- Ability to understand engineering drawings
- Knowledge of measurement
- Respond quickly and efficiently to close out customer problems

Personal profile

Able to work independently and as a part of a team both as a participant and leader, capable of making sound decisions, able to develop and maintain good working relationships, particularly with customers, analytical, methodical

Formal education

Mechanical Engineering (HNC minimum / degree level preferable)

Relevant experience

2+ years as a Quality Engineer