General Manager

Parkdean Resorts
50000 to 60000
12 Apr 2017
12 May 2017
Contract Type
Full Time

This beautiful woodland park is Visit England 4 stars accredited and set between Weymouth and Dorchester, with the town of Dorchester is just nine miles from the holiday park. Facilities at Warmwell include the Warmwell Leisure Centre for skiing, snowboarding, sledging, zorbing and ringo fun on a fabulous 110m Snowflex Ski Slope! Added to which there is an indoor pool with flume and wave machine, fishing lakes, roller rink and bike hire. Eat, drink & enjoy in 4 different venues across the park. Warmwell has 156 units for hire and 58 privately owned caravans and lodges.

An excellent opportunity has arisen for a General Manager to join our Warmwell Holiday Park, Dorset.

An excellent site with 152 units available for hire and 67 privately owned units, the park has a range of fantastic indoor and outdoor facilities, including and indoor pool, fitness suite, roller rink, soft play, outdoor snow slop and a fishing lake.

Reporting to the Regional Director, your will be required to:

  • Lead a management team of 10, delivering outstanding customer service.
  • Be accountable for Operational Standards through effective management of all functions on the Park.
  • Manage the Park or Parks EBITDA delivery ensuring maximisation of opportunities to improve business performance.
  • Your key responsibilities will include:
  • Ensure Park standards meet with the expectations set out in the General Managers Checklist and the Regional Directors Audit.
  • Ensure compliance with all aspects of Company policies and procedures, including Health and Safety, Food Safety and licensing laws by themselves and all team members on their Park or Parks.
  • Prepare, plan and manage a budget for all resources on the Park, including Caravan Sales and Capital expenditure.
  • Identify and maximise business opportunities through the retail offer on each Park.
  • Identify ways of maximising use of the hire fleet, ensuring the highest standard of accommodation and customer service are offered.
  • Maintain a recruitment plan on Park, ensuring that all key roles are filled and labour budgets are managed.
  • Ensure that all new team members receive their induction allowing them to excel in their roles.
  • Create a strong network of cross functionality between teams on Park.
  • Communicate in a positive and appropriate way any business news to their team, ensuring and checking their understanding.

The ideal Candidate will:

  • Have experience at General Manager Level within the Leisure or Hospitality industry.
  • Have strong commercial awareness and business acumen.
  • Be comfortable in leading, developing and motivating multi-discipline department managers, including Sales, Maintenance and Retail.
  • Have strong budget management experience.
  • Have excellent customer service skills.