Housing Operations Assistant

Axiom Housing Association
From £16,700 to £16,700 per annum + benefits
12 Apr 2017
12 May 2017
Public Sector
Contract Type
Full Time

TITLE:Housing Operations Assistant (Ref: 702)

CLOSING DATE: Midnight on Thursday 27th April 2017

INTERVIEW DATE: Thursday 4th May 2017

We are a committed, caring and creative organisation and have been accredited with Investors in People Gold and achieved Sunday Times Top 100 Best Company in 2013, 2015 and again in 2017. We aim to provide the best housing, services and support to residents and service users. To do this we want to recruit people of the highest caliber with the knowledge, skills and competence to perform effectively, whatever their role.

An exciting opportunity has arisen for an Housing Operations Assistant to join the Housing Operations team on a permanent basis. The role of the Housing Operations Assistant is to provide a high quality and comprehensive administration service in the Association’s rented housing and tenancy services team.

The successful candidate must have the following:

  • A clear understanding of issues that affect tenants
  • Evidence of an analytical approach to problem solving
  • Ability to use Microsoft Office systems including Word, Excel, PowerPoint and be a competent user of the Internet and email system
  • Excellent IT, numerate, communication and administration skills
  • Evidence of negotiation and persuasion techniques
  • A team player who can work across operational boundaries and is customer focused, fostering positive relationships
  • An enthusiastic individual with a strong commitment to involving our customers

It would be beneficial for the successful applicant to have:

  • Experience in general housing management
  • An understanding of welfare benefits
  • A housing related or Business Administration Qualification

Employment for this position will be conditional upon two satisfactory references (one from your current employer). In return Axiom offers an excellent benefits package including (not exhaustive list):

  • High street voucher discount scheme
  • Health cash plan
  • Holiday purchase scheme
  • Childcare Vouchers
  • Contributory Pension Scheme
  • Performance Related Pay and Competency Bonus
  • Employee Assistance Scheme
  • Long Service Award

You can find out further information about this job on the advert on our company website. If you click the button ‘Documents Available’ you will find the job specification.

To apply for this post you will need to complete an Online Application Form on our website www.axiomha.org.uk/careers. If you experience any problems completing your application then please contact the HR Team on 01733 295528