Household / HNW Account Handler

MW Appointments.
Milton Keynes
£20000.00 - £26000.00 per annum
12 Apr 2017
12 May 2017
Contract Type
Full Time

Household / HNW Account Handler

About the Company:
This company is part of a large international insurer with excellent career opportunities.

About the Role:
There is no cold calling - all leads are warm and inbound from brokers that are followed up.
The job holder will play an important role dealing with all incoming new business inquiries and/or renewal and mid-term adjustments from Broker partners or Direct clients and arrange cover within an existing panel of insurers. Ensure our customer's and agents requirements are met the jobholder will work in an advisory capacity matching the end users requirements to the most appropriate covers.

·Respond promptly to client queries and ensure that all communications with customers and/or insurers are accurately recorded
·Review proposals and ensure customer's and agents requirements are met
·Advise clients and agents on the policy cover and terms and conditions
·Ensure that the client understands the effect of breach of onerous conditions or requirements
·Create and monitor progress of policies to be renewed
·Deal with mid-term policy queries and issue endorsements where appropriate
·Manage the collection of due premiums, from direct customers, and ensuring correct premiums and payments are provided to the accounts department
·Deal with general day-to-day administration and to assist and help ensure the effective operation of the department
·Contribute to the overall growth and profitability of the business

·Ideally we are looking for new business orientated with a strong household background.
·The ideal candidate will have worked with brokers and will be strong in customer service and sales.
·Good market awareness of Personal Lines insurance, including Motor
·Good knowledge of High Net Worth Household insurance
·Credible experience in a Household and/or Motor underwriting role desirable
·Excellent literacy and numeric skills essential
·Good working knowledge of Microsoft Word, Excel and Outlook
·Use and understanding of Word, Excel and Outlook.

Salary range around £23,000 to £25,000 with 22 days annual leave and other benefits.

MW Appointments is acting as an Employment Agency in relation to this vacancy.