Customer Service Executive

Recruiter
Hays
Location
Reading
Salary
£19000 - £22000 per annum
Posted
12 Apr 2017
Closes
12 May 2017
Contract Type
Permanent
Hours
Full Time

An exciting opportunity for Customer Service Specialist


Your new role
Our client is a growing company in the automotive industry supplying a software. The are seeking an enthusiastic individual who can join their Customer Service team.
Responsibilities:

  • Answer all incoming calls and deal with queries, first line support
  • Account Manage
  • Maintain a high level of professionalism
  • Update information on the system
  • Liaise with the sales team
  • Deal with a variation of customers
  • Provide support internally and externally
  • Communicate with internal departments
  • Escalate issues when required


What you'll need to succeed
The right candidate will need:

  • Good communication
  • Highly organised
  • 1-2 years in similar role
  • Automotive experience (desirable but not essential)
  • Customer focus experience
  • Ability to prioritise
  • Good communication
  • Experience within software (desirable but not essential)



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk