Motor Claims Handler

Oliver James Associates
Haywards Heath
£23000 per annum + bonus
12 Apr 2017
12 May 2017
Contract Type
Full Time

Oliver James Associates is looking for a team of Technical Claims Negotiators (Personal Injury) for a well-known motor insurer. You will be a key part of settling complex injury claims received in the personal injury unit and ensuring the best possible level of customer experience.

Role Responsibilities:

  • Investigating and settling complex motor injury claims files, working up to a £25,000 settlement limit
  • Managing a large personal caseload of claims files from initial review through to final settlement
  • Liaising with customers, legal experts and third parties to ensure a satisfactory conclusion of all claims
  • Working closely with the Claims Manager on claims strategy and process improvement
  • Technical lead for more junior handlers giving guidance where required

Skills / Knowledge Required:

  • 2+ year's experience in a similar PI claims handling role, gained at a reputable motor insurer/ legal firm
  • Strong legal assessment skills and thorough understanding of litigation and quantum
  • Commercial awareness of the motor insurance industry
  • Ability to work in a target driven environment
  • Strong client / customer focus with ability to deal with Third Parties, Brokers and Legal Professionals
  • CII Cert preferred but not essential

Please get in touch with Sunil Talati at Oliver James Associates for further information : 0203 8619158