Linux Support Engineer

Hammersmith and Fulham
£25000 - £40000 per annum
12 Apr 2017
10 May 2017
Recruitment Genius Ltd
Contract Type
Full Time
This consulting firm is looking for a Linux Support Engineer based in their London office to work directly with their clients using cloud based solutions. The successful candidate will be confident and self-motivated, and have a passion for technical problem-solving and system improvement.


- Provide 2nd and 3rd line support for Cloud Services/Hosted applications hosted in cloud service providers like AWS and Azure.
- Provide infrastructure/application support for applications hosted using automation framework tools.
- Systems Administration of new and existing Linux environments (RHEL).
- Writing Linux shell scripts for routine tasks like backups and health checks (Tomcat, Apache, Nginx, Drupal).
- Database administration (PostgreSQL,MySQL).
- Implement and administer reporting and monitoring systems (Nagios,
- Elasticsearch, Logstash, Kibana).
- ITIL Service Management processes (Incident Management, Change Management).
- Liaising with Cloud hosting providers.
- Provide 2nd and 3rd level application support service for clients.
- Proactively look for issues in applications that are being supported.
- Troubleshooting the system to identify issues and root causes.
- Configuration and release management.
- Analysing call logs to spot trends and underlying issues.
- Documenting any new issue experienced with solutions and workarounds.
- Manage escalations within the scope of SLAs.
- Basic Windows server administration.

Desired Skills & Experience

- Experience in working with Cloud Services like AWS and Azure.
- Knowledge of an infrastructure/application automation frameworks like Terraform, Ansible and Jenkins will be an added advantage.
- Knowledge or understanding of Enterprise Java technologies and frameworks.
- Excellent problem solving and strategic-planning skills.
- Hands on experience with enterprise Java technologies and frameworks will be an advantage
- Prior experience in providing 2nd and 3rd line support for JAVA web based applications will be an added advantage.
- Knowledge of an platform such as Alfresco/Activiti/Talend will be a strong advantage.
- A bachelor's degree in IT or equivalent experience.
- Prior experience in support role will be an added advantage.
- Excellent communication skills oral and written.

Please note you will need to comply with Baseline Personnel Security Standard (BPSS) to be offered this role. In addition you may have or may be sponsored for Security Clearance (SC). As such applicants MUST have the legal right to work in the UK and have lived in the UK continuously for the last five years.

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