Store Manager

11 Jul 2018
21 Jul 2018
Contract Type
Full Time
Bonmarché believes that "great people make great companies," and is key to the success of our business and brand, creating a vibrant working environment which resonates with our target customer.

We currently employ approximately 1,900 full-time equivalent people and actively promote the personal development and continuous improvement of our workforce, ensuring that everyone has the correct skills and knowledge to perform their role to the highest level.

We recognise great service and have incentive schemes across the business to reward individual or corporate performance including our Quarterly Star Colleague award.

Bonmarché continuously strives for growth and improvement and the company regularly conducts a culture surveys across the group to identify company strengths and potential areas for development.

Role purpose:

To maximise sales and profit through promoting excellent customer service and creating a culture which puts the customer first. Ensuring high retail standards are implemented and maintained in order to maximise profits. Responsible for the development and succession of the store team.

Main Areas of Accountability

To maximise sales by always putting the customer first. Considers the customer in all areas of activity and exceeds the customer's expectations to create a memorable shopping experience.

Provide clear communication and direction, ensuring the team is motivated and aware of the Retail Strategy. Create opportunities for development and succession through regular on the job training ensuring the team are multi-skilled. Ensure personal development plans are kept live and objectives are set and reviewed.

Embraces change and responds positively to new Company initiatives and directives.

Proactively promotes multi-channel opportunities and engages and involves the team as and when required.

Seek opportunities to market the brand through external events and PR opportunities.

Demonstrate a thorough knowledge of business objectives, current performance indicators and utilise all commercial reports effectively.

Implement and maintain high visual merchandising standards to ensure consistency across the brand in our visual proposition.

Develop and implement proactive solutions and actions in order to meet business objectives.

Demonstrate drive and the ability to manage time effectively. Prioritise tasks in order to deliver high standards in both shop floor and back of store areas.

To communicate effectively with all areas of the business, establishing personal credibility and building strong relationships both internal and external.

To adhere to all Company regulations regarding store operations and Company policies, procedures, Health and Safety guidelines and security processes.

The above is a broad definition of the job responsibilities. It does not take into account every aspect of the job because of the areas of flexibility, which the job holder may be required to perform.

Operating Environment:

To operate in an open and even handed manner with all colleagues across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences.

Encourage everyone to achieve maximum potential and deliver a friendly service
To proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the business
Behaving with integrity and demonstrating professionalism at all times. To always do what is right.

To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised.

Similar jobs

Similar jobs