Junior Application Support Engineer (J2EE applications)

Recruiter
Go IT Recruitment
Location
South West London
Salary
From £20,000 to £25,000 per annum + excellent benefits & training
Posted
11 Apr 2017
Closes
11 May 2017
Contract Type
Permanent
Hours
Full Time
Junior Application Support Engineer (J2EE Tomcat JBoss or WebLogic SQL First Line Service Desk)

Working for a growing SaaS Company who is expanding based in London.

JOB ROLES

  • The successful candidate will take responsibility for providing a first class service to our customers and for pro-actively managing all aspects of our service delivery platforms.
  • In addition, you will contribute to the management and support of cloud based services across all of our product lines.
  • Manage the customer support queue to ensure issues are tracked, triaged, updated and resolved in line with customer SLA's. This includes managing support queries from our internal team, who are our internal customers

  • ESSENTIAL SKILLS/REQUIREMENTS

  • Good Degree IT, Computer Science Software Engineering degree or equivalent experience 
  • Junior Application Support people who has either graduated and has 1+ years experience in application support of J2EE applications covering Tomcat, Jboss or WebLogic SQL area and keen to learn and develop and progress their career.
  • Passionate about delivering outstanding customer service in and IT environment
  • Strong communication skills, both written and verbal in English is essential.

  • DESIRABLE SKILLS:

  • Experience in a Service Desk or First Line (1st Line) support in an application support environment
  • SLA or ITIL environment experience
  • ITIL qualification
  • Experience working in an ITIL environment
  • Linux/UNIX – basic administration and shell scripting
  • Basic Java programming (to assist with troubleshooting).

  • EXCELLENT SALARY & BENEFITS

  • Salary £20,000 - £25,000 per annum
  • 23 days holiday + bank holidays on top
  • Great career progression and training and development

  • * PLEASE NOTE: successful candidate will be SC checked as the role is working with high profile clients (evidence of 5 years of UK residency is a pre-requisite) 

    Exclusive to Go IT Recruitment Ltd - Junior Application Support Engineer (J2EE Tomcat JBoss or WebLogic SQL First Line Service Desk), role is urgent and interview slots available.

    EQUAL OPPORTUNITIES
    Go IT Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. Go IT Recruitment acts as an employment agency/business 

    Applicants must be eligible to live and work in the UK. Only successful candidates will be contacted.

    KEYWORDS: 
    Application Support Engineer – Junior / Graduate (J2EE Tomcat JBoss or WebLogic SQL First Line Service Desk), Graduate Application Support Analyst, Graduate Application Support Engineer, Junior Application Support Analyst, Junior Application Support Engineer, Service Desk Analyst, First Line Support Engineer, 1st Line Support Engineer, Helpdesk Analyst,