Project Coordinator

£24000 - £27000 per annum
11 Apr 2017
09 May 2017
Recruitment Genius Ltd
Public Sector
Job Level
Contract Type
Full Time
Reports to: Project Manager
Hours: Full Time, 42.5 hrs per week
Probation: Three months

This company supplies and installs internal timber doorsets, timber glazed screens and steel doorsets to companies nationwide and is based in Doncaster.

Position overview

Support the Project Manager to ensure that jobs run efficiently, to schedule and within budget ensuring that gross profit and quality are maintained. To be a point of contact for all stakeholders, taking and resolving queries and documenting changes related to the project. Managing customers' expectations achieving a high level of customer service. Ensuring all systems and documentation are kept up to date and response times maintained.

Qualifications and Experience
- At least 1 year's proven experience in a contracting team or relevant support role.
- Experience in the doorset / joinery sector would be beneficial, but not essential

- Excellent communication skills, both written and verbal
- Ability to perform to deadlines both for colleagues and customers
- Ability to multitask, across multiple projects at once with conflicting priorities
- Practically minded to ensure a solution that will work effectively and anticipate any problems in advance
- Excellent planning and scheduling skills, with strong priority management and accurate attention to detail
- Flexible, 'can-do' attitude to achieve short notice requirements and turnarounds, delivering excellent service to our customers
- Team Player
- Strong planning and organisational skills
- Strong IT skills to manage, update, and use systems effectively
- Commercial awareness to make cost-effective decisions in the absence of the Project Manager.

Key Roles and Responsibilities
- Customer liaison throughout all contracts ensuring that communication is clear, concise and professional
- Liaising with the Installation Teams regarding individual team schedules ensuring that they have all relevant paperwork and information relating to the job
- Document preparation for various stages of the contract cycle - such as, fitter packs, RAMs and O+M manual requests.
- Ensure timely review and approval / reconciliation of variations
- Maintain contract job packs, system records and documentation to ensure that the most up to date and relevant information is available to all internal team members.
- Answer incoming Project Team phone calls in a professional manner focusing on a first call resolution
- Setting deadlines for paperwork to be returned and manage the follow up of associated documentation to ensure that manufacture can proceed in good time
- Assist with purchasing goods and labour for project-specific requirements ensuring that lead times are adhered to
- Raise all Purchase Orders required, ensuring that they are authorised and communicated to the relevant contacts.
- Ensure that all customers receive an exceptional level of service from the team throughout the contract cycle Support the Project Manager with the administration of calculating GP upon completion

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